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An executive committee met to address pressing problems confronting their rapidly expanding company, but it quickly became apparent that they did not speak the same language. It didn’t matter whether they understood what was being said since the basis of their conversation was flawed.
The starting points that shaped how each CEO saw the company’s current problems and objectives differed greatly. Instead of coming up with a plan on how to deal with the company’s growth problems, each CEO exited the meeting wondering whose numbers were accurate.