Dynamics 365 CRM

Dynamics 365 for Non-Profit Accelerators

Dynamics 365 resources for non-profits

Intelligent constituent engagement

Earn donors and volunteers for life with customer relationship management (CRM) capabilities. Take contextual information into every conversation and enable personalised interactions through a 360-degree view of donor and volunteer engagements.

Modern finance and operations

Automate and modernise your financial operations for non-profits of all sizes with Dynamics 365 Finance and Business Central. Monitor performance in real time, predict future outcomes, and make data-driven decisions to drive greater impact.

Modernise business processes

Accelerate mission impact and save compared to other low-code development tools with the world’s most complete low-code platform. Power Platform helps you efficiently analyse data, automate processes, and build apps, websites, and virtual agents.​

Respond quickly to constituent needs

With Co-pilot Studio, Microsoft’s low-code conversational AI solution, non-profits can easily build their own co-pilots, also known as conversational bots, to respond to constituents

AI-integration and support

Enhanced with AI-enabled support and automations, Microsoft Co-pilot for Sales helps non-profit fundraisers streamline their interactions with native CRMs by reducing data entry and automating emails and providing recommendations and reminders to help fundraisers stay connect to donors.

Dynamics 365 Customer Insights

Help your non-profit nurture sales-ready leads, align sales and marketing, and make smarter decisions towards growth with an intelligent, adaptable platform. Dynamics 365 Customer Insights is your connection to event management, survey design, LinkedIn integration, and much more.

Non-profit offers

Power your organisation with free technology grants and custom-built solutions for non-profits. Register and confirm your organisation’s eligibility to access Microsoft non-profit offers.

Contact us

Microsoft representatives can help you find the right products for your organisation and address inquiries related to eligibility and technical support.

Non-profit Community

Join the Non-profit Community and connect with other non-profits in an open forum to ask questions, share your experience, and navigate emerging technology and use cases together.